Overview
Job Role: Technical Advisor
Salary: £18,500 per annum
Location: Chesterfield
Hours: 08:30 – 17:00 Monday – Friday
Responsible to: Commercial Manager
Main Purpose: Providing customer support in terms of product information, quotations and complaints across Ariel Plastics and Brett Martin
Main tasks and duties
- Liaising with merchants, end users, architects and colleagues to produce accurate plumbing & drainage and roofing quotations
- Answering technical enquiries and questions
- Managing customer complaints
- Provide excellent customer service in all aspects of the work
- Assisting with technical and quality tasks when required
- Any other duties, as directed by the Department Team Leader
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