Overview

Job Role: Technical Advisor

Salary: £18,500 per annum

Location: Chesterfield

Hours: 08:30 – 17:00 Monday – Friday

Responsible to:           Commercial Manager

Main Purpose:             Providing customer support in terms of product information, quotations and complaints across Ariel Plastics and Brett Martin

Main tasks and duties

  • Liaising with merchants, end users, architects and colleagues to produce accurate plumbing & drainage and roofing quotations
  • Answering technical enquiries and questions
  • Managing customer complaints
  • Provide excellent customer service in all aspects of the work
  • Assisting with technical and quality tasks when required
  • Any other duties, as directed by the Department Team Leader
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