Overview
Job Title: Customer Service
Location: Chesterfield
Salary: £21,000 per annum
Hours: Monday – Friday 08:00 – 17:00
Overview:
Our client offers products in the vehicle charging sector, they are able to offer customers great products and a great customer journey. Due to company growth they are now looking for customer service advisors to join the company, if you are someone with a keen eye for detail and experience in customer service then this job role would certainly be for you.
Specification:
- Proven track record of excellent customer experience
- An understanding of processes as a whole and being able to see the “why” behind each stage and how that delivers our customer proposition
- Excellent verbal and written communication
- Ability to work on own initiative, multi task and work well under pressure
- The ability to work collaboratively with your colleagues
- Clear communicator with a focus on listening, recording and acute attention to detail
- Honest, focused, and committed to delivering the highest levels of customer service
- Demonstrate a positive proactive approach towards organisational change
- Experience of working autonomously
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