Job Title: Customer Service Administrator
Hours: Mon – Fri 8.30am – 5.15pm with one day on rotation finishing at 4.15pm
Salary: Negotiated on experience
Location: Staveley, Chesterfield
Responsible to: Office Supervisor
Main Purpose: Responsible for all aspects of administration, dealing with customers and answering telephone calls.
Main tasks and duties
- Manage the day to day operations within the office according to the instructions from the Office Supervisor.
- To answer telephone calls in a polite and professional manner.
- The receiving and accurate input of orders.
- To deal quickly and efficiently with any queries / complaints.
- To liaise effectively with colleagues.
- Customer service
- Offer guidance on product delivery
- Offer guidance on product specification
- Any other admin duties which need completing
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